Shipping Policy

Genterie Supply Co. is committed to getting your order to you quickly and reliably. Please review our shipping details below.

Processing Time

• Orders are processed within 1–3 business days after payment is received.

• Orders placed on weekends or holidays will be processed the next business day.

Shipping Rates & Delivery Times

• Shipping rates are calculated at checkout based on your order weight, size, and destination.

• Standard shipping typically takes 3–7 business days within the continental U.S.

• Expedited shipping options are available at checkout.

Order Tracking

• Once your order has shipped, you will receive a confirmation email with tracking information.

Local Pickup 

• Free local pickup is available at our store in downtown Lafayette, LA. You will receive an email when your order is ready for pickup.

International Shipping

• We currently do not ship to international destinations.

Delays

• While we do our best to ensure timely delivery, please note that shipping times are estimates and may be impacted by carrier delays, weather, or holidays.

Questions?

If you have any questions about your order or shipping, please contact us at info@genterie.com